All purchases are covered and protected by our software activation guarantee, if your purchased software is unable to be activated or does not remain activated you have the right to a replacement, to arrange a replacement please email us at if the replacement license key does not activate you are then entitled to a full refund.


SoftwareNut will exchange software purchases for up to 30 days after order completion but only if the software has not been downloaded by the customer, you can also return your purchased software within 30 days if the software remains none downloaded for a full refund.


Refunds will be credited back to the credit/debit card or PayPal account that customers used to place their order, refunds are processed from our platform immediately the time taken to credit to the customer credit/debit card or PayPal account depends entirely on the customers card issuer and/or bank account. 

How to initiate a Refund/Exchange

Please contact us by email at to arrange a refund/exchange.